There are several methods available to pay your City of Moberly utility bill:

  • Walk-up window in City Hall (cash, check, credit card)
  • Drive-up window in City Hall (cash, check, credit card)
  • Credit card over the telephone
  • Automatic bank account direct debit
  • Online check issued by your banking institution
  • Secure online credit card bill payment on this website (NO ADDITIONAL FEES)

The City accepts Visa, Mastercard, and Discover only.

Water Billing & Collections Documents

Automatic Account Withdrawal

This option authorizes the City of Moberly to automatically move the amount of your City utility bill from your bank account each month. One simple application (available here) and a voided check from the bank account that you wish to use is all it takes to get started. Bring the completed form, a government issued photo ID (drivers license, ID card, etc.), and a voided check to the water office to enroll.

Your bank account will be charged on the 5th of the month, regardless of your billing cycle or due date. It can be with any U.S. bank, and does not have to be a local bank. You will still receive a monthly statement in the mail which shows your usage and total to be withdrawn from your bank account. No payment is necessary, the City will do it for you, and there is NO FEE FOR THIS SERVICE.

Online check issued by your bank

An online banking service with your banking institution is necessary for this option. Many banks offer this service and refer to it as “Online bill payment” or simply “Bill payment”. Enrollment is usually a simple process and allows the customer complete secure access to their bank accounts. In the bill payment application, a payment record is created for each payee. Then it is as easy as selecting that payee and entering the amount to pay and the date you wish it to be paid. The bank will then deduct the funds from the customer’s account and mail a check to the payee.

The entire process can take as long as 7-10 business days. If the payment is received in the City of Moberly Water Office after the due date, the account will receive a penalty. Please check with your online banking service to verify the lead time required to ensure that your payment arrives in a timely manner.

Meter Reading

The water meter for each address will be read one time per month, during the scheduled reading period for that cycle. Cycle 1 accounts will be read between the 1st through the 4th of the month, cycle 2 accounts will be read between the 15th through the 17th of the month. This reading process is accomplished using an electronic reading system, installed throughout the city in 2007-2008. It has since provided accurate reading of all meters throughout the city and also allows City Water Office staff to obtain on-demand meter readings within 20 minutes regardless of the time of day or weather conditions.

Billing Cycles

The City of Moberly has developed a method whereby the properties within the City are split into two groups, referred to as “cycles”, each of which represent approximately half of the addresses in the city. Each cycle receives utility bills for water and sewer charges once per month, but at different times. Each property has an individual account number with the first two numbers identifying the “book” number. These represent specific geographic areas within the City.

Cycle 1

The first cycle includes bills that have an account number beginning with the following: 10, 11, 12, 13, 20, 21, 30, 40, 41, and 50. These bills will be due on the 5th of each month, with the disconnect day scheduled for the 10th of the following month.

  • Read time 10th.
  • Issue new bills on approximately the 12th.
  • 1st cycle bills are due by 4:30 p.m. on 5th.
  • 10% penalty will be added to bill on 6th.
  • Entire bill must be paid by 4:30 p.m. on 10th to avoid service interruption.
  • Shut off with $30.00 service charge on 12th.
  • Entire bill must be paid before 4:30 p.m. to restore service.

Books 10-11-12-13-20-21-30-40-41-50.

AdamsBedfordBensonBeuth PlBeuth RdBond

Brierwood

Brinkerhoff

Buchanan

Burkholder

Calhoun

Circle Dr

Cockrell Dr

College

Collins

Concannon

Conestoga Trace

Cornith Dr

Crest Dr

Dameron St

Diltz

Dorser

Douglas

Hinton Avenue

Edgewood Terr

Elizabeth

Emerson

Epperson

Fair Oaks

Fisk

Flower Ln

Fort

Fowler Rd

Franklin St

Franklin Ave

Gilman

Glenwood

GrantGreeleyGreenbrierGreen HillsHagoodHarvest Ln

Haynes

Hedges

Henry

Heritage Pl

High

Hillcrest

Hinkley

Hinton

Holman Rd

Homestead Dr

Hunthausen Rd

Huntsville Ave

Hurley

Hwy 24 West

James

Johnson

Kennepp

Kirby

Lakewood Dr

Lilly

Locust

Longview

Lost Hills

Louisa Ln

Lowry Crt

Lyons

Marmaduke Dr

Maurwood Cr

Morningside Dr

Murphy

MyraN BuchananN ClarkN CollegeN FifthN Fourth

N Hinkley

N Tannehill

N Williams

North Ave

Oak Terrace

Overland Ln

Oxbow Ln

Park Ave

Park Dr

Parkwood

Polston

Quinn

Rhonda Crt

Ridgemont

Riley Ind Blvd

Robertson Rd

Rothwell Park Rd

Rr 2

Rt. JJ

Rt. DD

S Clark

S Fifth

S Fourth

S Sixth

S Tannehill

S Williams

Sampson

Schueneman

Scott

Seven Bridges Rd

Shelby DrShumateSix Mile LnSparksStone AveSturgeon

Sunset Dr

Sweet Springs

Tara Park

Thompson

Timberline Rd

Trails End

Urbandale

Urbandale Dr W

Valley View

Vincent Terr

W Burkhart

W Carpenter

W Coates

W End Ave

W End Pl

W Lee

W Logan

W Mckinsey

W Reed

W Rollins

W Wightman

Watson

Westwood Crt

Wheeler

Wicker

Wight

Wightman

Windsor

Woody

Cycle 2

Cycle 2 include bills with the following first two digits in the account number: 60, 61, 62, 63, 70, 71, 72, 80, 81, 92, 93, 94, and 95. These bills will be due on the 17th of the following month, with disconnect day scheduled for the 22nd of the month.

  • Read time 23rd.
  • Issue new bills on approximately the 27th.
  • 2nd cycle bills are due 4:30 p.m. on the 17th of the following month.
  • 10% penalty will be added to bill on 18th.
  • Entire bill must be paid by 4:30 p.m. on 23rd.
  • Shut off with $30.00 service charge on 24th.
  • Entire bill must be paid before 4:30 p.m. to restore service.

Books 60-61-62-63-70-71-72-80-81-92-93-94-95.

 

AllenAmandaAustinBarrowBertley

Betty Ave

Cecile Ln

Cedar Lake

Cedar Ridge Dr

Chandler

Chrisman Ln

Cleveland

Country Rd 2305

Covey Crt

Crete St

Daly Dr

Darwood Cr

Dolphin Crt

E Burkhart

E Carpenter

E Coates

E Lee

E Logan

E Mckinsey

E Rollins

E Terrill Rd

Eastbrook Cr

Farror

Franklin AveFultonGarfieldGillian RdGosseen

Grand

Gratz Brown

Grimes

Halleck

Harrison

Hirst Dr

Horsley

Housing

Hulen Dr

Hunters Pointe

Hwy 24 East

Hwy 63 North

Hwy 63 South

Jackson

Jamar

Jefferson Ave

Jones

Kehoe

Kennedy

Kroner Dr

Kwix Rd

Leah Ln

LotterMadisonMcclellandMckinleyMckinsey

Mckinsey Pl

Meadowbrook Cir

Meadowbrook Dr

Merrill Ln

Monroe

Morehead

N Ault

N Morley

N Moulton

North Ave-East

Olive

Omar Bradley Dr

Overcenter Dr

Owens

Patton

Porter

Prairie Ln

Promenade

Quail Haven

Ravenwood

Ridgeline Dr

Roberts

Rr-EastRusshavenRuthS AultS Morley

Silva Ln

Sinnock

Southridge Crt

St Charles

Taylor

Thomas

Tuley Rd

Union Ave

Urbandale Dr East

Urbandale East

Vincil

Wales

Walnut

Weintz

Wendell Ln

Wescott

West Outer Rd

Wilman Dr

Wisdom

Woodland

Woodridge Ln